Tullyglass House Hotel

Tullyglass Privacy Policy

At Tullyglass we understand that privacy is an important issue for visitors to the hotel’s website and its related domains. The following information is designed to help visitors understand what information we collect from our site, and how we handle and use the information after that.

What information is collected about you? How do we use it?
We take the utmost care to ensure that the personal information we obtain from you is not used in a way that you may be unaware of or not agreeable to. You may wish to submit an information request about our Hotel, participate in one of our promotions or subscribe to our e-mail or postal mail lists. In response, we may ask for information such as your name and postal address. In the event you opt to provide us with this information, we will only use it for the purpose specified. Information collected on the Site may be used to:
• Enter your email in our promotions
• Send marketing communications or surveys to you
• Respond to your questions or suggestions
Improve the quality of your visit to our site.

Types of Information Collected
We retain two types of information:

– Personal Data
This is data that identifies you or can be used to identify or contact you and may include your name, address, email address, user IP addresses in circumstances where they have not been deleted, clipped or anonymised, and telephone number. Such information is only collected from you if you voluntarily submit it to us.

– Non-Personal Data
Like most websites, we gather statistical and other analytical information collected on an aggregate basis of all visitors to our web site. This non-personal data comprises information that cannot be used to identify or contact you, such as demographic information regarding, for example, user IP addresses where they have been clipped or anonymised, browser types and other anonymous statistical data involving the use of our website.

Information collection and use
Tullyglass is the sole owner of any information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. We may collect information from our users at several different points on our website.

Protecting your information
We would like our Site visitors to feel confident about using our Site to plan and purchase their accommodations, so we are committed to protecting the information we collect. we have implemented a security program to keep information that is stored in our systems protected from unauthorised access. Our Site is hosted in a secure environment. The Site servers/systems are configured with data encryption, or scrambling, technologies, and industry-standard firewalls. When you enter personal information during the reservation process, or during a customer email sign-up, your data is protected by Secure Socket Layer (SSL) technology to ensure safe transmission.

Secure Reservations
If you decide to make an online reservation at the Site, you will be linked to a reservation interface and a third party booking engine (Booking Button) provided by our booking management system vendor SiteMinder.
All information sent to this site, if in an SSL session, is encrypted, protecting against disclosure to third parties.

General enquiries
If a user contacts our hotel with a general enquiry, the user may need to provide personal information (for example, contact details). We will use this personal information to respond to the enquiry and track further correspondence. Personal information collected is not used for any other purpose.

External links
Our website may contain links to other sites. Please take note that Tullyglass is not responsible for the privacy policies or practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every site that collects personally identifiable information. This privacy statement applies solely to information collected by this site.

Children’s Privacy & Parental Consent
Please be aware that we have not designed this Site for, and does not intend for it to be used by, anyone under age 18. Accordingly, this Site should not be used by anyone under age 18. Our privacy policy prohibits us from accepting users who are under the age of 18. We specifically requests that persons under the age of 18 not use this Site or submit or post information to the Site. Should we inadvertently acquire personal information or other data from users under the age of 18, we will not knowingly provide this data to any third party for any purpose whatsoever, and any subsequent disclosure would be due to the fact the user under age 18 used the Site and submitted personal information without solicitation by or permission from us.

Updating, Verifying and Deleting Personal Data
You also have a right to have your personal data corrected, if inaccurate, or, in certain circumstances, erased. Please forward any such requests by email to reservations@tullyglass.com

Right of Access to Your Personal Data
To find out what personal data we hold on you or to have your personal data updated, amended or removed from our database, please contact reservations@tullyglass.com. Any such data subject requests may be subject to the prescribed fee

Questions or Comments
If you wish to contact us to discuss any matter in relation to this Privacy Statement or our processing of your personal data, please feel free to contact us by email at switchboard@tullyglass.com

Changes to our Internet Privacy Policy
We may, from time to time, make changes to this policy. We recommend that users of this site re-visit this privacy policy on occasion to learn of new privacy practices or changes to our policy.